Call Centre Agents

Full-time
Posted 6 days ago

Call Centre Agents

Location: Steeles Avenue West & Weston Road

Rate: $15/hour + commission + bonuses

Job Type: Full-time – 40 Hours per week

Work Hours:

Monday, Tuesday, Thursday, Friday: 10 AM – 6PM

Wednesday: 12 PM – 8 PM

Employer Overview

The employer is a highly respected industry leader that offers a complete service solution for all your recovery needs. Recently relocated to a 7.5 thousand sq. ft. office facility and expanding!

Responsibilities:

  • Good customer service skills; phone etiquette.
  • Undertake debtor trace and locate efforts using search engines
  • Verify consumer information.
  • Professionally negotiate with consumers and explore money sources to determine best possible arrangement.
  • Notify debtors of overdue accounts and payments through phone or mail/email.
  • Maximize revenue and achieve set goals and objectives.
  • Perform other duties as assigned.

Qualifications:

  • Excellent communications skills.
  • Customer service experience.
  • Strong interpersonal skills.
  • Call center experience is an asset.
  • Must thrive in a high paced work environment.
  • Must be highly organized.
  • Always be professional.
  • Read, write, and speak fluent English; other languages are a benefit.
  • senior collectors (2+ years experience ) in 3rd party collections
  • Junior collectors with no experience will be considered.

Work Bonuses

  • Very competitive base pay + monthly bonus. (Uncapped Commission)
  • Benefits
  • Full Training.
  • Onsite gym and play room.
  • Fun and friendly work environment.
  • Many portfolios to choose from.

Posting Expiry Date: March 20, 2019 or when position is filled

-TV

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